Frequently Asked Questions
Please see below for a list of frequently asked questions.
The name says it all, we pride ourselves in offering a one-stop solution in delivering websites that cover mostly everyone’s needs at really affordable prices. We have no hidden extra costs, just the set-up fee then the standard monthly payments which covers your domain name, hosting site support and updates, so you can focus fully on your core business.
After your initial telephone consultation. We will upload a holding page and activate your email accounts within 24hrs of receiving your 50% deposit which will allow you to start conducting business through a professional business email account.
A Great Value designer will then carry aut a fact finding questionnaire to build a picture of your business which is essential in creating a solid structure for your website and a clear development path.
Once the design is approved, our web designer will then start building the
website due for final completion within a further 5 days.
Yes, if you cancel with us; just write to us or send us an email and your website will be de-activated at the end of that month. There is a £40 cancelation fee.
Once you have ordered the website you will not have to pay any further costs,
however the deposit is non refundable.
After the set-up and design has been completed you will be requested to pay monthly, in advance, so when you email and cancel, we simply stop the payment requests and your website will be de-activated at the end of that month.
Yes, your web address or domain name requires a simple change to transfer the hosting to our servers.
The hosting is included in the monthly £19.99 fee.
Our websites are hosted on highly reliable servers that are managed and maintained 24 hours, seven days a week. The chances of this happening are extremely unlikely.
No, the source code will always belong to us. But the domain names will remain your property.
If you choose to use another website supplier, we charge a transfer fee of £25 to transfer your domain, just let us know when and where you want to move to.
No, you can use a payment processor such as PayPal.
Yes. You can have as many is as required. Emails can be accessed through ‘webmail’ or an email client like ‘Windows mail’(available also on mobile phones)
All support packages include online and email support.
Yes, we will not allow you to publish or sell offensive and illegal material on your website.
You will pay a one off set-up fee dependent on the package you choose, then subsequent monthly payments as agreed at the point of sale. We reserve the right to change our prices at any time.
We have additional services available that do command and additional cost however none of these services are needed to operate our web solutions.
It is impossible for any company to guarantee that any website will rank well in a search engine. However, Great Value Media websites are written in line with most search engine codes of ethics, and can be read easily by the search engines.
Yes, Great Value Media websites are fully integrated with Google Analytics, which is a free service supplied by Google. You will need to register your website with Google Analytics; again, this is free.
Yes. Although we offer ‘unlimited bandwidth’, we have a fair-use policy which ensures that every website on our servers can run at an optimum speed. If your website uses so much bandwidth that it has the potential to affect other websites on the server, then we would contact you to rectify the situation.